We update you at key production milestones, and immediately if any delay or issue comes up that could affect your delivery date.
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Phone
+800 45 6789 01 & 02
Once an order goes into production, the buyer is usually the person furthest away from what is actually happening on the factory floor. KB Exporters stays close to your order throughout production, visiting the factory, checking progress and flagging issues early, so you hear about a delay while there is still time to do something about it.
This means tracking your order through cutting, sewing, finishing and packing, checking that progress matches the agreed timeline, and staying in regular contact with the factory rather than checking in only once, close to the delivery date.
A factory juggling several orders at once can let one slip without meaning to, and most factories are naturally inclined to say production is on track even when it is not. Without someone independently checking progress on the ground, a buyer usually only finds out about a delay once it is too late to adjust the shipping plan around it.
Shipments daily across multiple transport modes
Energy-efficient vehicles for a greener solution.
We check your order's progress against the agreed schedule at each major stage, rather than relying on a single update near the end.
We stay in direct contact with the factory throughout the order and visit when needed, so updates come from what we have actually seen, not just what we have been told.
If something starts to slip, whether it is a material delay or a capacity issue, we flag it as soon as we notice it, so you have time to plan around it.
You get updates on where your order stands at key points during production, so you are not left waiting until shipment to find out how things went.
Buyers working against a fixed delivery window, and buyers who have been caught off guard by a delay before, both use this service for the same reason, they want to know about a problem while it is still small.
The hands on work that directly shapes your order, from choosing the right factory to making sure what ships matches what you approved.
The coordination work that runs alongside production, so nothing gets missed between the factory floor and your final delivery.
We are physically present at the factories we work with. That means when an issue comes up, we can walk onto the floor and sort it out directly with the factory, instead of relaying messages back and forth over email.
We update you at key production milestones, and immediately if any delay or issue comes up that could affect your delivery date.
We flag it right away and work with the factory directly to resolve it or adjust the timeline realistically, and keep you informed throughout.
Yes, if your order is split across multiple factories, we track all of them and give you one combined update rather than separate reports from each.
09.00 am to 05.00 pm
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