Introduction

This Privacy Policy explains how KB Exporters, trading as KB Exporters (“KB Exporters”, “we”, “us” or “our”), collects, uses and protects your personal information when you visit kbexporters.com or contact us about our garments sourcing and export services.

By using our website or sharing your details with us, you agree to the practices described here. If you do not agree, please do not use the website.

Information We Collect

We collect only what we need to respond to you and deliver our services.

Information you give us. This includes your name, email address, phone number, company name, country, and the details of your inquiry such as product type, quantity, target price, tech packs, designs and reference images. It also includes anything you write in our quote form, contact form or emails, and your email address if you subscribe to our newsletter.

Information collected automatically. When you visit our website, we may collect your IP address, browser type, device type, pages visited and the time spent on them. We collect this through cookies and similar technologies (see our Cookie Policy).

How We Use Your Information

We use your information to respond to your inquiries and prepare quotes, to arrange sampling, production follow up, inspection and export for your orders, to communicate with you about your order, to send updates or newsletters if you have agreed to receive them, to improve our website and services, and to meet legal and accounting requirements.

We do not sell your personal information.

Sharing Your Information

We share information only when it is needed to do the work you have asked us to do.

Manufacturing partners. To get a quote or sample made, we share the details the factory needs, such as your product specifications and designs. We choose our partners carefully and ask them to keep buyer information confidential.

Service providers. We may use third parties for website hosting, email, analytics, newsletters, freight forwarding and shipping. They receive only the information they need and may only use it for our purposes.

Legal reasons. We may disclose information if the law requires it, or to protect our rights, property or safety.

Your Designs and Business Information

We treat your tech packs, designs, samples, pricing and order details as confidential. We use them only to carry out your order and do not share them with other buyers.

International Transfers

We are based in Pakistan, and our buyers are located in many countries. This means your information may be transferred to and processed in Pakistan and in other countries where our service providers operate. We take reasonable steps to protect your information wherever it is handled.

Data Retention

We keep your information for as long as needed to respond to you, complete your order, meet legal and tax obligations and resolve disputes. After that, we delete it or make it anonymous.

Your Rights

Depending on where you live, you may have the right to ask us to access the personal information we hold about you, correct it, delete it, restrict or object to how we use it, or give you a copy of it. You can also withdraw your consent to marketing emails at any time by clicking unsubscribe in any email or by contacting us.

To make a request, email us at info@kbexporters.com. We may need to verify your identity before we act on it.

Security

We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. No method of sending data over the internet is completely secure, so we cannot guarantee absolute security.

Children

Our website and services are for businesses and are not directed at children. We do not knowingly collect information from anyone under 18.

Links to Other Websites

Our website may link to other websites. We are not responsible for their privacy practices, so please read their policies.

Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page with the updated date at the top.

Contact Us

If you have questions about this Privacy Policy, contact us at: KB Exporters Faisalabad, Pakistan Email: info@kbexporters.com Phone: +92 304 4172295